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Site Title | TARP home | |
Site Title in Open Directory | e-Satisfy, Inc. | |
Snapshot (if available) | | |
Site Description | Measuring and managing customer satisfaction and loyalty. TARP is the customer service survey company that transforms customer care from a burden into a revenue stream and create a complete picture of your customers across every sales and customer-support | |
Site Description in Open Directory | Provides an integrated approach to measuring customer satisfaction across every sales and support channel. |
Site Category |
Customer_Service: |
Keywords used by site | tarp, t.a.r.p, e-satisfy, esatisfy, customer, loyalty, customer care, customer service, customer satisfaction, customer disatisfaction, customer dissatisfaction, customer loyalty, customer retention, customer relationship, crm, c.r.m., market research, customer research, loyalty research, customer satisfaction tracking, cst, csts, baseline research, baseline, baseline customer satisfaction research, satifaction, call centre, call center, call centre evaluation, call centre performance evaluation, diagnostic assessment, pentagon framework, white house complaint handling study, word of mouth research, brand loyalty, defusion of anger, tip of the iceberg phenomenon, complaint, complaint management, tqm, t.q.m., relationship management, john goodman |
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